TLC for Kids ambulance
Bringing Comfort to Sick Kids: our partnership with TLC for Kids

Bringing Comfort to Sick Kids: our partnership with TLC for Kids

Author

Julie Baker
Communication Lead

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At BildGroup, we believe in building more than roads, sports fields and open spaces. We believe in building futures, for our people, our partners and the communities we are part of. That’s why, in 2024, when our Executive Chairman Matt Graham heard about the incredible work of TLC for Kids, we knew we had to get behind them.

TLC for Kids is Australia’s leading children’s charity, helping sick kids and their families cope with the everyday challenges of illness. Whether it’s a single hospital visit or a long-term health battle, their mission is to provide comfort, care and distraction when it’s needed most. Since 1998, their services have been used in hospitals across Australia more than 17 million times.

A three-year partnership making impact

In 2024, BildGroup proudly began a three-year partnership with TLC for Kids, a collaboration grounded in shared values of care, community and meaningful action. “When I first heard about TLC for Kids, I was genuinely moved”, said Matt Graham. “The speed and care with which Tim and his team respond to families in crisis is incredible and I just knew they were an organisation we wanted to partner with and support.”

In just the first year, we’ve helped:

  • 29 Rapid TLC requests delivered to families in urgent need
  • 116 children and family members supported through the Rapid TLC Program
  • 19 TLC Distraction Boxes funded and placed in hospitals
  • Over 9,100 individual moments of comfort and relief delivered to kids
  • A total of 9,242 positive impacts across the country

“When companies like BildGroup step up, it’s more than a partnership. It’s a powerful reminder that compassion still drives business. Their support means we can act fast and deliver relief that can’t wait, when families need it most. That kind of backing doesn’t just make a difference. It is the difference.” — Tim Conolan AM, CEO and Co-Founder, TLC for Kids

The services making a real difference

TLC for Kids provides four unique services to help young people and their families during stressful times. Two of these have benefited from our support:

  • Rapid TLC: This is Australia’s fastest referral service of its kind, responding to urgent requests from healthcare professionals within 24 to 48 hours. These requests could be for anything from a fun day out, to helping cover funeral costs when tragedy strikes. No red tape. No delays. Just fast, thoughtful, practical support.
  • Distraction Boxes: These boxes are a simple but powerful idea, packed with tools to help kids get through medical procedures with less fear and anxiety. They’re designed for use in hospitals, with items that engage young minds and take their focus off what’s happening around them. There are now over 3,000 in use across Australia and New Zealand, supporting more than 2,600 procedures every single day.

There’s also the Tap 2 Distract app, a digital version of the Distraction Box that offers on-the-spot relief for children facing fear or discomfort, and support for frontline healthcare workers who care for them.

Another key service is the TLC Ambulance, offering an immersive and engaging experience for children receiving palliative care and gives families the chance to create special memories together outside the hospital environment.

Doing our bit for families in need

At BildGroup, we understand that community goes beyond the projects we build. It’s about supporting people when it really counts, and that’s exactly what TLC for Kids does, every single day.

We’re proud to play a small part in TLC for Kids incredible work, and we look forward to continuing our partnership, helping to bring comfort to sick kids and their families around the country.